Google tests a feature that calls businesses on your behalf and holds until an agent is available

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Google is testing a new feature that will place a call to a business on your behalf, wait on hold and then give you a call once a live representative is available, the company confirmed to TechCrunch. The new feature, called “Talk to a Live Rep,” would get rid of the need for users to © 2024 TechCrunch. All rights reserved. For personal use only.

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