Will AI Revolutionize Customer Success? AI & Surroundings

Shreesha Ramdas is SVP and GM of Strikedeck at Medallia, a Customer Experience Management Company. getty It’s hard to turn anywhere these days without someone touting the benefits of artificial intelligence (AI) and machine learning. These technologies are positioned as the answer to seemingly everything and as the technologies that will revolutionize nearly every aspect of business. […]

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