AI Stats News: Chatbots Lead To 80% Sales Decline, Satisfied Customers And Fewer EmployeesAI & Surroundings

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do chatbots actually increase customer satisfaction and loyalty? And are chatbots already successful in replacing human […]